---
title: Grow Therapy | Clinical Best Practices
description: Clinical best practices for Grow Therapy.
---

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## Explore clinical resources & best practices

We're so glad you've chosen to build your practice with Grow. As we partner with you through onboarding, our goal is to help you feel supported and confident heading into your work with clients. Based on our Clinical Best Practices, explore ways to help strengthen and support your practice at Grow.

 

 

## Managing clinical risk

Risk can show up at any point in a client's care journey. We want you to feel prepared to support your clients if risk shows up. Here are a few resources and tools to help.

Having a Crisis Protocol

Have a plan in place before a crisis happens — how you'll stay connected with a client, confirm their location during telehealth, and respond if they disconnect mid-session.

- [Preparing for and Responding to Clinical Risk](https://help.growtherapy.com/en/articles/10924471-preparing-for-and-responding-to-clinical-risk#h_0374407241)
- [Emergency Resources](https://help.growtherapy.com/en/articles/8038270-emergency-resources)
- [Managing Suicide Risk in Telehealth Settings](https://help.growtherapy.com/en/articles/14601993-managing-suicide-risk-in-telehealth-settings)

Assessing Risk & Safety Planning

Administer and interpret suicide-specific assessment tools, and build a collaborative safety plan with a client.

- [The Columbia Suicide Severity Rating Scale (C-SSRS)](https://help.growtherapy.com/en/articles/10770849-the-columbia-suicide-severity-rating-scale-c-ssrs)
- [Safety Plan FAQ](https://help.growtherapy.com/en/articles/8705288-safety-plan-faq)

Referring to a Higher Level of Care

When a client needs more support than outpatient therapy can offer, Care Coordination can help with IOP-level referrals.

- [Care Coordination at Grow FAQ](https://help.growtherapy.com/en/articles/10723620-care-coordination-at-grow-faq)

Reporting Adverse Events & Mandated Reporting

Know how to report an adverse event and where to find guidance on mandated reporting obligations.

- [Adverse Event Reporting: Recognition, Reporting Process, Documentation](https://help.growtherapy.com/en/articles/13764684-adverse-event-reporting-recognition-reporting-process-documentation)
- [Report an adverse event](https://58n89.share.hsforms.com/2jo9-GqoPTqGODMraEtJ0GA)
- [Mandatory Reporting: Recognition, Reporting Process, Documentation](https://help.growtherapy.com/en/articles/12062582-mandatory-reporting-recognition-reporting-process-documentation)

FAQ

Where can I get 1:1 or group clinical risk support?

- [Clinical Risk Support Program FAQ](https://help.growtherapy.com/en/articles/10843854-clinical-risk-support-program-faq#h_3feae7de09)

*Please note, real-time support is not available; responses are generally received within 1–2 business days.*

Where can I learn more about clinical risk assessment and management?

- [Clinical Risk Assessment & Management collection](https://help.growtherapy.com/en/collections/13392204-clinical-risk-assessment-management)

## Treatment planning & closing out care

Treatment has a natural beginning, middle, and end. These resources can help you build a clear plan of care and close it out thoughtfully when the time comes.

Building & Managing a Treatment Plan

Set clear, measurable goals and keep the plan updated as care progresses.

- [Manage Treatment Plans as a Therapist](https://help.growtherapy.com/en/articles/9970284-manage-treatment-plans-as-a-therapist)
- [Clinical Practice Guidelines by Diagnosis](https://help.growtherapy.com/en/articles/10452700-clinical-practice-guidelines-by-diagnosis)
- [How to Strengthen Treatment Planning with Measures: Examples and Frameworks](https://help.growtherapy.com/en/articles/10770826-how-to-strengthen-treatment-planning-with-measures-examples-and-frameworks)

Documenting Care

Guidance on documentation standards that support medical necessity and continuity of care — including how to use non-billable notes to document outreach, phone calls, or other contact with a client outside of session and off the Grow Messenger.

- [Documentation Guidelines for Therapists](https://help.growtherapy.com/en/articles/10769458-documentation-guidelines-for-therapists)
- [Documentation Guidelines for Prescribers](https://help.growtherapy.com/en/articles/10769506-documentation-guidelines-for-prescribers)
- [Using CPT Crisis Codes 90839 & 90840](https://help.growtherapy.com/en/articles/14326683-using-cpt-crisis-codes-90839-90840)

Closing Out Care

When treatment comes to an end, know how to plan, document, and communicate next steps.

- [Discharging Clients: Planning, Documentation & Next Steps](https://help.growtherapy.com/en/articles/11642357-discharging-clients-planning-documentation-next-steps)

## Tracking clinical progress

Measurement-informed care (MIC) is a powerful tool to support clients' progress. These resources can help you and your clients get the most out of MIC.

Using Outcome Measures

Learn about the measures used at Grow, the benefits of MIC, and how to bring them into your work with clients.

- [Measurement-Informed Care & Outcomes collection](https://help.growtherapy.com/en/collections/13392259-measurement-informed-care-outcomes)
- [Understanding Measurement-Informed Care: Benefits & Implementation](https://help.growtherapy.com/en/articles/10770837-understanding-measurement-informed-care-benefits-implementation)
- [Introducing Measurement-Informed Care to Clients: Scripts & Tips for Providers](https://help.growtherapy.com/en/articles/10770710-introducing-measurement-informed-care-to-clients-scripts-and-tips-for-providers)
- [Earn 1 CE credit through our Triad course on MIC](https://community.growtherapy.com/c/new-free-ceus/triad-1-ce-on-measurement-informed-care-mic)

Responding to Symptom Changes

Know how to respond when a client's measures show improvement or increased severity.

- [Responding to Symptom Improvement on Measures](https://help.growtherapy.com/en/articles/10770746-responding-to-symptom-improvement-on-measures)
- [Responding to Increases in Symptom Severity](https://help.growtherapy.com/en/articles/10770794-responding-to-increases-in-symptom-severity#h_0fca432936)

### Navigating changes in care

Care doesn't always go as planned — coverage can change, a referral may be needed, or treatment may be disrupted. These resources can help you navigate those moments smoothly, for both you and your client.

Referring a Client

Know how to refer a client to another Grow provider, including for medication management.

- [Refer a Client to Another Grow Therapy Provider](https://help.growtherapy.com/en/articles/6213908-refer-a-client-to-another-grow-therapy-provider)

When Coverage or Affordability Changes

Guidance for when a client can't afford care, loses coverage, or you become out-of-network.

- [What to Do When a Client Loses Coverage or You Become Out-of-Network](https://help.growtherapy.com/en/articles/15303441-what-to-do-when-a-client-loses-coverage-or-you-become-out-of-network)
- [Provider Charity Care & Financial Assistance](https://help.growtherapy.com/en/articles/13754303-provider-charity-care-financial-assistance)
- [Connecting Clients to Free and Low-Cost Care](https://help.growtherapy.com/en/articles/15304044-connecting-clients-to-free-and-low-cost-care)

## Clinical FAQs

Where can I get general clinical support?

- [Get clinical support: consultation groups, care coordination, and education](https://help.growtherapy.com/en/articles/13563568-get-clinical-support-consultation-groups-care-coordination-education)
- *Please note, real-time support is not available; responses are generally received within 1-2 business days*

Where can I learn more about Grow's provider standards?

[Provider Standards FAQ](https://help.growtherapy.com/en/articles/10002927-grow-provider-standards-faq)

Where can I learn more about Grow's Clinical Best Practices?

[Clinical Best Practices](https://help.growtherapy.com/en/articles/14604204-clinical-best-practices)

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